Privacy policy

July 2018

This legal text applies to the information we collect from you when you visit our Website, as in the following cases: user registration, using any of our services, collaboration, subscription to our newsletters or personal information provided when filling in online forms.

The present Privacy Policy regulates the processing of personal data belonging to the Website’s users (hereinafter, “User” or “Users”, as applicable) performed by RAHA Innovations, (hereinafter, “RAHA Innovations”), collected through the use of the services offered on the Website (hereinafter, “Services”).

By using and accessing our Website, the User acknowledges that they have read this Privacy Policy and that they fully agree with it. The latest update of this Privacy Policy is indicated at the top of this text and it will become effective immediately upon being posted. RAHA Innovations Company, thus, recommends reviewing this Privacy Policy from time to time.

Some of the Services offered on the Website may be subject to specific privacy policies that will supplement this general Privacy Policy or, in case they differ from the terms of this Privacy Policy, they will substitute the present Privacy Policy. These additional privacy policies must be accepted by the User before initiating the corresponding Service. Additionally, the access and use of the Website and the accompanying Services are governed by the Terms of Use of the Website.

PERSONAL DATA PROCESSING

The following sections address the collection and processing of Users’ personal information through any of the projects run by RAHA Innovations, including any of their subdomains and sections.

Data We Collect

According to the EU General Data Protection Regulation (GDPR, 679/2016/UE), personal data refers to any information relating to an identified or identifiable natural person (User), that is, any information which can identify a natural person. Therefore, it is not applicable to anonymous data.

RAHA Innovations Company collects different types of personal data, which include:

• Profile Data: username and password, profile settings (bookmarks, follows, downloads, type of subscription, etc.), comments, responses to surveys and additional or optional information such as links to social networks, profession, city and website.
• Identity Data: first name and last name.
• Contact Data: email address, telephone number and postal address.
• Payment Data: payment and billing information, depending on the payment method selected by the User, as well as other details related to information about the purchased services or subscriptions.
• Technical Data: login information, language, Internet Protocol (IP) address, browser type and version, time zone settings, operating system, browser plug-in types and versions and other technical data used by the User when visiting the Website.
• Usage Data: information about how the User uses the Website, products and services.
• Marketing and Communications Data: User’s preferences regarding marketing communications from RAHA Innovations and information about enabling and disabling notifications.
• Data collected from Google apps information collected from the searches made by the User on the Website without logging in, that is, by an anonymous user. We do not keep any personal data derived from these interactions.

RAHA Innovations does not collect any personal data related to sensitive categories (racial or ethnic origin, political opinion, religious or philosophic beliefs, membership in a union, health information and genetic or biometric data).

In case the User is asked to provide personal data, by law or by contract terms, and chooses not to provide them, we may not be able to carry out the contract nor provide them with the service. If this is the case, the User will be notified in advance.

RAHA Innovations does not collect the age nor the date of birth of their Users. Consequently, a specific data treatment for minors has not been established. RAHA Innovations is exclusively targeted to users of legal age.

4. How We Collect Data

RAHA Innovations collects data through different interactions, which include:

1. Browsing and using the Website:

Generally, Users navigate our Website anonymously without revealing any personal data to RAHA Innovations .

2. User registration, subscription to Premium services or subscription to services

User Registration:

When a User registers on our Website, TripMantu stores data to develop the Website, provide the service (free or premium) and offer certain features and options related to the service itself. We also use this data to send information, offers, promotional communications and news about the Services offered by RAHA Innovations , sponsors or third-parties, which provide services and products within the creative sector through newsletters or any other communication method (including e-mail and phone number). The User can choose not to receive this information at any moment through the user account or by sending an email to contact@tripmantu.com.

When a User purchases any of the Premium services, they will be asked to provide additional data such as first name, last name, number of ID card (identity data) and payment and billing data (financial data), so that we can process and perform the services requested by the User.

Payment and billing data, which depend on the payment method selected by the User, will be sent directly to the corresponding external payment service provider which is in charge of processing the payment.

3. Requests for information about products, services or publications, and requests for Website’s support services:

“Contact” and “Support” Forms:

Any information received by RAHA Innovations will be stored in a file of RAHA Innovations and will be used merely to respond to inquiries, suggestions or complaints sent by the Website’s Users. This information include data collected from Contact forms, from the section ‘Can we help you?’, from satisfaction surveys as well as other information received via these two email addresses:support@tripmantu.com.

4.Location information of possible travels

User while using our service must provide location for which he is making a route. Location information of those places are stored for a short period with TripMantu

TripMantu doesn't trach users live information as of now, but is not limited to give the option in future to give added features of safety.

5. Our Purpose and Legal Basis of Data We Collect

We mainly use personal data of our Website’s Users in the following cases:

• To manage and implement the Terms of Use of the Website
• To create and manage User accounts
• When the User agrees that their personal data can be collected
• To provide Premium Services
• To enter into a collaboration contract
• Whenever it is required in compliance with legal obligations
• Whenever it is necessary to ensure the legitimate interest of RAHA Innovations or third parties

Promotional Communications: we will send communications if:

• The User is registered or has accessed any of the Services of the Website
• The User requests for information through any of the forms available on the Website
• The User has not explicitly opted-out of receiving promotional communications

6. How We Keep Data

We store personal information for as long as is needed to fulfill the purposes outlined in this privacy policy and, then, as long as it is permitted by applicable law.

7. Disclosure of Data

RAHA Innovations does not transfer nor share collected personal data with third parties external to the company. The information provided will only be used for identifying the User and managing the account on the Website.

Our Website includes plugins which allow the User to carry out actions on social networks of third parties such as Facebook, Twitter, Google+, like, for instance, sending a publication or showing support to the Website. These plugins are indicated with the corresponding social network logotype. If these plugins are accepted, the content will be transferred to the corresponding social network. The User can find information regarding plugins and how they process personal data in the privacy statements of these social networks. If the User does not want their data to be collected by these social networks, they must not accept plugins and must sign out of their account before navigating the Website.

RAHA Innovations , in compliance with User privacy and data protection of Users, will only rely on service providers which adopt enough and proper technical and organizational measures to ensure that data processing complies with the applicable law regarding data protection and guarantee the protection of Users rights.

8. Rights of the User

RAHA Innovations guarantees the exercise of rights established in the General Data Protection Regulation 2016/679 (hereinafter, GDPR), that will start to be applicable on 25th of May, 2018.

The User can exercise the rights described below in the following ways: by emailing us at contact@tripmantu.com.

Please note that RAHA Innovations may require the User to verify their identity before taking action on the request for the exercise of rights.

TripMantu uses OTP mechanism to validate phone number and emailId.

The User has the following rights:

1. Right to Rectification: The User has the right to request us to correct personal data where it is inaccurate or incorrect. When requesting for rectification, the User must indicate the data to be rectified and provide the correct information. In addition, where necessary, the request must be sent together with supplementary documentation that accounts for the incomplete or inaccurate data.
2. Right to Erasure: The User has the right to request the erasure of personal data concerning their personal account. Therefore, individuals can close their User Account at any moment in an easy and straightforward way by a mail to contact@tripmantu.com
   When requesting for terminating the account and, therefore, erasing all personal information, the User must note the following:
   • RAHA Innovations may keep and use personal information where it is necessary in compliance with the legal obligations enforced by fiscal obligations and connected to judicial information and auditing.
   • If the User sends an erasure request, the personal data will be erased from the safety back-up systems at RAHA Innovations when the next back-up is done.
3. Right to Object: The User has the right to object to the processing of their personal data by RAHA Innovations at any time. In some cases, we may continue processing personal information because of legitimate grounds or for the exercise or defense of possible legal claims.
   Please note that when the User requests for terminating with data processing for marketing purposes, the request can be submitted in the following ways:

The User can access and update their personal information in the settings of the User Account.

The User is responsible for updating their personal information.